Welcome to Anna Crafts

Memorable Wedding cake topper with Anna Crafts!
All our unique and adorable wedding cake toppers, gift and decoration are handmade with love and detailed designs.

We want to make your special day a memorized one and our goal is to enhance the pleasure and good memories of your special events with our heartfelt items.

We customize our handmade crafts to your specific needs so we are willing to change color and/or accessories to fit your event perfectly.

Heart Bear is our own character and you can see more characters at www.crzone.com. If you are interests in our characters, please let me know.

We are here to offer high quality customized handmade items with various characters or your preferable ones for whom to looking for something special for you or your acquaintances. So if you need any item interested, please contact us.

We are welcome any inquiries about any of personalized items with personalized messages or designs.

Payment

We accept Paypal payments. If you are unable to pay with Paypal, contact us so we can make other arrangements. Payment is due at the time you order.

Shipping

Items in our Etsy shop are made at the time they are ordered, due to the adjustments people request (initial names, size, etc.)
Please see current shop announcement for wait times.
Shipping insurance is available by request at an additional cost.

Unless you request otherwise packages will ship to the address on your Etsy receipt.

Refunds and Exchanges

If your item arrives damaged, please contact us and let us know, then send it back for exchange or repair. We will determine which is needed when we see the damage. Buyer is responsible for the cost of shipping it back to us for repair/replacement.

Additional Policies and FAQs

Custom orders all vary in time it takes to complete them. When placing a custom order, please let me know when you need it by so I can do my best to accommodate you. If for any reason I am unable to complete it by the requested date I will let you know and give you the option to accept the revised date or cancel with a full refund.